Course Details
Writing and Agreeing Key Performance Indicators
30 Sep 2013
Professional Development
Business Management
EMA Learning
EMA - Auckland
159 Khyber Pass Road,
1023 Grafton,
Auckland
Full Day
$850.00
Member (Early Bird) $450.00 + GST Member (Standard) $500.00 + GST
Member (Early Bird) $450.00 + GST Member (Standard) $500.00 + GST
What you will be able to do
• Understand how KPI’s measure what’s important
• Know how to link them to your Business Strategy
• You’ll see how ‘mutually deciding on’ and ‘measuring what’s important’ are critical keys to individual, team and organisational success
What we will cover
• KPI’s definition, purpose/benefits
• Creating KPI’s - best practice and models
• Victor Vroom - modern model of motivational effort (expectancy/valency) relating to goal achievement
• SMART goal-setting dusted-off and revisited for KPI’s
• Selling the benefits - getting buy-in and support from stakeholders, overcoming cynicism and objections
• Common problems with KPI’s
• The Performance Review - reviewing existing KPI’s for relevance and currency
• Measuring, monitoring and reporting KPI’s
• Creating KPI’s - practical simulations
Who should attend
• Managers
• HR Staff
• Small business owners with employees
Unit standards/Certification
• Understand how KPI’s measure what’s important
• Know how to link them to your Business Strategy
• You’ll see how ‘mutually deciding on’ and ‘measuring what’s important’ are critical keys to individual, team and organisational success
What we will cover
• KPI’s definition, purpose/benefits
• Creating KPI’s - best practice and models
• Victor Vroom - modern model of motivational effort (expectancy/valency) relating to goal achievement
• SMART goal-setting dusted-off and revisited for KPI’s
• Selling the benefits - getting buy-in and support from stakeholders, overcoming cynicism and objections
• Common problems with KPI’s
• The Performance Review - reviewing existing KPI’s for relevance and currency
• Measuring, monitoring and reporting KPI’s
• Creating KPI’s - practical simulations
Who should attend
• Managers
• HR Staff
• Small business owners with employees
Unit standards/Certification