Course Details

New Zealand Institute of Management

This course is only available in Auckland

Two Days
4 - 5 December

Effective verbal communication is a skill that requires a professional approach. To communicate your ideas clearly and concisely you need to be well prepared with a well-structured communiqué.

Think on Your Feet® introduces the highly successful “capsules of persuasion” concept, 10 plans to structure your ideas and the ability to communicate with clarity, brevity and impact. It helps improve the communication quality in both impromptu discussion and in formal prepared communication. It's designed to assist those who deal with difficult questions or are put on the spot.



Learning Outcomes


During the programme, you will be encouraged to participate, debate, develop creative ideas and practice so that you will develop confidence to transform knowledge and inspiration into winning performance.

After successful completion of this programme, it is expected you will be able to:

•Give coherent responses to question and answer sessions
•Effectively communicate and organise yourself under pressure
•Structure persuasive communications
•Use six methods for communication analysis
•Apply bridging strategies to clarify questions, defuse issues and buy time
•Use techniques for listening and identifying underlying hopes and fears
•Eliminate jargon from your communications
•Turn nervousness into positive energy
•Improvise through the use of left and right brain activities
•Use information organisation methods

Principle Facilitator

* Jim Center