Course Details
Telephone Selling : Making Every Call Count
8 Apr 2013
Professional Development
Sales
David Forman Limited
Auckland details will follow upon confirmation of booking
Two Days
2 days, plus preparation & post-workshop activities
2 days, plus preparation & post-workshop activities
$1,995.00
Early Bird Price: $1695 plus gst
Early Bird Price: $1695 plus gst
about the programme
This programme will give participants the skills and tools to develop the focus and behaviours of successful telephone based sales people, enabling them to convert calls into profitable sales.
This highly interactive programme will address the link between attitude and sales results. Participants will become aware of their personal call reluctance behaviour and develop strategies to manage these.
What participants have said“This course has changed me from thinking about me as a salesperson to thinking from the customer’s point of view.”
Customer Services, Ballance Agri-Nutrients
What they’ll get from itGreater sales success
Improved confidence and positive behaviour
More effective closing techniques
Successful up-selling and cross-selling skills
This programme will give participants the skills and tools to develop the focus and behaviours of successful telephone based sales people, enabling them to convert calls into profitable sales.
This highly interactive programme will address the link between attitude and sales results. Participants will become aware of their personal call reluctance behaviour and develop strategies to manage these.
What participants have said“This course has changed me from thinking about me as a salesperson to thinking from the customer’s point of view.”
Customer Services, Ballance Agri-Nutrients
What they’ll get from itGreater sales success
Improved confidence and positive behaviour
More effective closing techniques
Successful up-selling and cross-selling skills