Course Details
Team Leader Toolbox - Facilitating Your Team
31 May 2013
Professional Development
Leadership
EMA Learning
EMA - Auckland
EMA
159 Khyber Pass Road,
1023 Grafton,
Auckland
Full Day
$850.00
Member (Standard) $450.00 + GST
Member (Standard) $450.00 + GST
What you will be able to do
• Effectively supervise and facilitate your team or any group
• Achieve your greatest productivity potential
• Align the needs and direction of your organisation in the easiest way possible
What we will cover
• The Team Leader role
• Developing individuals and teams - getting a balance
• Goal setting and getting buy-in from the team
• Effective team meetings and your role in them
• Setting the agenda
• The five keys to good meetings
• Handling conflict in the workplace
• Setting ground rules for managing conflict
• Decision-making process and tools
• Brainstorming and creative problem-solving
Who should attend
• New Supervisors/Team Leaders
• Supervisors who need a refresher
Unit standards/Certification
• Effectively supervise and facilitate your team or any group
• Achieve your greatest productivity potential
• Align the needs and direction of your organisation in the easiest way possible
What we will cover
• The Team Leader role
• Developing individuals and teams - getting a balance
• Goal setting and getting buy-in from the team
• Effective team meetings and your role in them
• Setting the agenda
• The five keys to good meetings
• Handling conflict in the workplace
• Setting ground rules for managing conflict
• Decision-making process and tools
• Brainstorming and creative problem-solving
Who should attend
• New Supervisors/Team Leaders
• Supervisors who need a refresher
Unit standards/Certification