$1,195.00 Excl. GST. Includes all meals, certificate and workbook
Course Overview [Nov 10 - Nov 11]:
•The Team Leader Role •Motivating your team •Managing your Time •How to Coach •How to give Feedback •Managing Conflict •Performance Management •Building High Performing Teams •Effective Leadership •Management Styles •Assertiveness
Who should attend:
•Developing Team Leaders •New Team Leaders •Supervisors •Senior Agents / 2ic’s