Course Details
Responding to Abusive Egos
To be arranged
Professional Development
Conflict
Linda Guirey - 'The MAD Marbles Speaker'
On site or to be arranged
Flexible
Dependent on Client
Dependent on Client
$1,500.00
Per day
Per day
Responding to Abusive Egos - a workshop for staff and management. This workshop can be held as one group, or separate groups over a week, depending on the size of the organisation and current culture of the workplace.
Overview
1. What is 'abusive egos'
2. Dynamics - overt and covert behaviours
3. The 4 bullying types and how to respond to each one.
4. Mobbing - what is this and how to deal with it
5. Collusion
6. Chronic and situational abusive egos
7. Conflict management styles
8. How to respond - examples, role plays
9. The 4 complaint processes
10. Legislation
11. Creating a zero tolerance
Overview
1. What is 'abusive egos'
2. Dynamics - overt and covert behaviours
3. The 4 bullying types and how to respond to each one.
4. Mobbing - what is this and how to deal with it
5. Collusion
6. Chronic and situational abusive egos
7. Conflict management styles
8. How to respond - examples, role plays
9. The 4 complaint processes
10. Legislation
11. Creating a zero tolerance
Linda Guirey is a Professional Speaker, MC, author, business consultant and facilitator. She is an accredited member of the National Speakers Assn of NZ.
Linda has facilitated workshops on abusive egos for several years. Linda has also been in management for over 18 years and has seen abusive egos at work and how destructive and costly this can be.
Linda also speaks and facilitates workshops on effective communication, conflict resolution, and inspiring people (your valued marbles) to be the best that they can be.
Linda is calls herself the "MAD Marbles Speaker" as she uses marbles as her theme, when talking about people at work. Marbles, like people, come in different colours and sizes, but if you value each one, understand how it works and how it works best with other marbles, then collectively you will win the game!
Linda has facilitated workshops on abusive egos for several years. Linda has also been in management for over 18 years and has seen abusive egos at work and how destructive and costly this can be.
Linda also speaks and facilitates workshops on effective communication, conflict resolution, and inspiring people (your valued marbles) to be the best that they can be.
Linda is calls herself the "MAD Marbles Speaker" as she uses marbles as her theme, when talking about people at work. Marbles, like people, come in different colours and sizes, but if you value each one, understand how it works and how it works best with other marbles, then collectively you will win the game!