Course Details

Manukau Institute of Technology

Faculty of Business and Information Technology Reception, Floor 2 Corner of Manukau Station Road and Davies Avenue, Manukau

Two Days
8.30am to 4.30pm both days

Resilience training is good for business. Resilience is the ability of a person to withstand setbacks and return, promptly, to normal operating levels. If your business is a high-pressure, high-intensity environment, you or your staff may benefit from Personal Resilience, an MIT Business Course.

Equip your staff to manage pressure, stress and health in the workplace. Understand emotional intelligence, optimism and persistence. Build mental toughness in your team to improve individual, team and organisational performance. An experienced industry professional will train you and your staff in these skills and more. Enrol now.
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Who should attend?
Managers and supervisors in larger organisations.

Outcomes
At the end of this MIT Business Course for Corporates, you will:

Have discussed the value of resilience in individuals, and for organisations
Know how to identify the causes of stress and have techniques to manage them
Recognise the traits of emotional intelligence and have a plan to develop EI in the workplace
Have examined techniques to improve personal optimism, persistence and teamwork
Have a plan to enhance mental toughness in the workplace
Confidently formulate processes to maintain performance in the workplace

Training Style
Presented by industry expert
Real-life case studies
Group discussion and in-class feedback
Post-course exercises
Post-course follow-up
In-house option available
Customisable course content

Core Content
Introduction

What is resilience?
Why resilience is important for individuals and in organisations
Staff resilience
Organisational resilience
Stress

What is stress (individuals and teams)?
Exploring conflict, tension and stress in the workplace
Techniques to manage stress
Importance of maintaining health and fitness
Emotional Intelligence

Definition and traits
Listening and understanding
Techniques for building self awareness and empathy for others
Performance and self discipline
Optimism and Persistence

Building self belief
Building team culture
Building individual and team spirit
Using team meetings to motivate people
Motivational techniques
Building Mental Toughness

Stress and peak performance
Strategies to help you perform under pressure
Helping your team perform under pressure
Maintain Performance

The role of support networks
Common types of support
Coaching and mentoring
Support networks in organisations
External supervision
Business coaches