Course Details

STA Training

at a Wellington training venue TBA

Full Day
9am - 4pm

This one-day workshop is designed to provide practical, hands-on process models and best-practice systems for dealing with performance problems. The intention is to treat staff fairly and give them the opportunity to succeed. We need to use best-practice systems that comply with the principles of Good Faith yet at the same time provide a documented, evidence-based path to rely on that minimises the risk of a successful personal grievance.

What you will learn:

Good Faith - what does it mean?
Performance Gap analysis
Assembling specific job and behaviour-based evidence for feedback
Starting soft - performance counselling meetings
Upping the stakes - the Warnings process
When everything has failed - the Termination process
How to carry out an Instant Dismissal (for serious misconduct)

What we will cover:

Good Faith in relation to performance problems
Trial Period Versus Probationary Period - an important difference
Measuring performance against agreed expectations
Giving evidential feedback in Performance Counselling
The role and limits of the 'support person' - including Union delegates
Support person Vs Representative - the difference
Warnings:
Moving from Counselling to Warnings
The Warnings sequence, getting it right!
Termination meetings
Instant Dismissal:
The Instant Dismissal sequence - getting it right!
Suspension while investigating
Instant Dismissal termination meetings

Steve Punter
(DipAET DipBusPMER ANZIM MinstD FHRINZ FNZATD)

17 years in employment relations, acting as Advocate.

20 years in design and facilitation of management and other training programs.