Course Details
Measuring Public Sector Performance Makers
There are currently no upcoming dates for this course.
Professional Development
Performance Management
Victoria University Professional and Executive Development
Level 2, Rutherford House, 23 Lambton Quay, Wellington City
Full Day
9:00am 4:30pm
9:00am 4:30pm
$741.75
Early Bird Fee Payment until 15/08/11 $667.58
Early Bird Fee Payment until 15/08/11 $667.58
Overview:
Improving performance in the public sector is a focus in the current economic environment. Performance improvement relies on making the most of available resources, with good performance information being essential for making decisions about resource use.
This course provides an introduction to key performance concepts and management processes used in the public sector, including basic tools for designing and measuring performance.
Who Should Attend:
This course is designed for managers, analysts and advisers who want to learn more about performance measurement in the New Zealand public sector.
Learning Objectives:
* Understand key concepts relating to performance measurement in the public sector; Explore some useful tools for developing and selecting performance measures;
* Learn about how performance measures can be used;
* Gain awareness and understanding of the strengths and weaknesses of different performance measures.
Course Outline:
* What concepts inform performance measurement in the public sector?
* What makes a 'good' performance measure?
* How should performance measures and indicators be developed and selected?
* How can performance measures be used for planning, reporting and improving performance?
* What are the strengths and weaknesses of performance measurement in the public sector?
Course Format:
Key concepts and tools for performance measurement are introduced and illustrated with examples. Participants will work in small groups to examine performance and develop measures in areas of interest. The exercises will enhance understanding of the strengths and weaknesses of different concepts, tools, and measures.
Improving performance in the public sector is a focus in the current economic environment. Performance improvement relies on making the most of available resources, with good performance information being essential for making decisions about resource use.
This course provides an introduction to key performance concepts and management processes used in the public sector, including basic tools for designing and measuring performance.
Who Should Attend:
This course is designed for managers, analysts and advisers who want to learn more about performance measurement in the New Zealand public sector.
Learning Objectives:
* Understand key concepts relating to performance measurement in the public sector; Explore some useful tools for developing and selecting performance measures;
* Learn about how performance measures can be used;
* Gain awareness and understanding of the strengths and weaknesses of different performance measures.
Course Outline:
* What concepts inform performance measurement in the public sector?
* What makes a 'good' performance measure?
* How should performance measures and indicators be developed and selected?
* How can performance measures be used for planning, reporting and improving performance?
* What are the strengths and weaknesses of performance measurement in the public sector?
Course Format:
Key concepts and tools for performance measurement are introduced and illustrated with examples. Participants will work in small groups to examine performance and develop measures in areas of interest. The exercises will enhance understanding of the strengths and weaknesses of different concepts, tools, and measures.
Lynley Hutton is a principal adviser with experience in corporate planning and monitoring in the public sector, as well as management experience in the private sector. She is also a research fellow at Victoria University's School of Government and is involved in projects on performance management in the public sector