4th Floor, Phillips Fox Tower, 209 Queen St, Auckland
Full Day 16 - 17 October 2012
$1,200.00 for members and $1500.00 for non members
On successful completion of this programme, it is expected you will have the tools to be able to: •Communicate expectations of performance •Align individual performance to organisational performance •Provide constructive feedback on performance •Address issues of non-performance and inappropriate behaviour •Use appropriate communication skills for managing performance •Select from a range of actions for maintaining motivation •Undertake coaching when appropriate to increase performance •Identify causes and contributing factors for non-performance •Differentiate between training needs and performance needs •Understand the relevant employment legislation •Understand the discipline and dismissal process