Course Details

New Zealand Institute of Management

This course is only offered in Auckland

Full Time

“Constant endeavour plus management amounts to success” G.S. Alag

Most new managers and team leaders are promoted into management because they were good at their previous role and not necessarily because they are natural managers or leaders. Getting the best out of people and a team requires a different set of skills and new ways of thinking.

This popular blended professional development programme comprises two day’s classroom facilitation with two weeks between each day. It includes an online forum made up of a pre-work component, a follow-up coaching session to embed your learning, and opportunities to meet and discuss progress and challenges with the facilitator and other learners.

New or prospective managers are trained in practical people management and leadership techniques, receiving the knowledge and confidence to start them on the road to success. The course is designed to help those being groomed for management an opportunity to think about how their role will change.





Learning Outcomes


On successful completion of this programme, it is expected you will have the tools to be able to:

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Reflect on what makes a great manager and what you want to do to move towards this

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Have strategies to improve how you communicate as a manager

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Conduct an assessment of your own behavioural style using the renown TetraMap™ profiling tool

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See how you can adjust your approach to leading others who are different from you to get more buy-in

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Reflect on your new priorities as the manager (or team leader) and how you can adjust to be more effective

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Use a variety of delegation strategies for motivating and developing your direct reports

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Analyse your direct reports to employ techniques to improve their motivation

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Coach your direct reports to change behaviours and improve performance using conversational and feedback methods


Participants are profiled using TetraMap™ and are expected to reflect on how they can improve as managers. They are encouraged to liaise with their own managers and the facilitator throughout the programme to share their learning and how they are applying this back at work.

As a key module of the National Certificate in Business - Level 3, this is a core programme to start you on your professional development journey to formal and academic recognition. It contains NZQA Unit Standards and is covered in ONE achievable integrated assessment. Units include 16342, 16614, 23396, 24874, 18336, 9681 and 9704.

Mark Greaney


Mark Greaney
Mark works as a trainer and coach for a range of clients including corporate, utility & government organisations. He delivers management development programmes, time management, customer services and sales courses across New Zealand.



With a background in teaching, recruitment, people management, sales and training; Mark is able to provide good knowledge of a range of roles in the business arena having explored many areas in his own career to date. Mark established his own company in 2008 and is passionate about developing the best in people.



Programme Delivery
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Team Leader Skills

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Motivation and Team Building

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Communication Skills

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National Certificate in Business – Level 4

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Diploma in Frontline Management