Course Details
Management-An Introduction
9 Dec 2013
Professional Development
Business Management
EMA Learning
EMA - Auckland
EMA
159 Khyber Pass Road,
1023 Grafton,
Auckland
Two Days
Two full consecutive days
Two full consecutive days
$1,600.00
Member (Standard) $850.00 + GST - Member (Early Bird) $800.00 + GST
Member (Standard) $850.00 + GST - Member (Early Bird) $800.00 + GST
Discover what it takes to become an effective manager in today's business climate. This intensive course is particularly suitable for the newly promoted manager or for those soon to assume a management role. It deals with people and management issues with clear guidelines given every step of the way.
What you will be able to do
• Understand the key functions, responsibilities, tasks and competencies of management and manage your team of people with confidence
• Learn how to get the best from your people
• Deal with performance issues in a timely manner
• Achieve more cohesive team work and process management
• Increase operational effectiveness
What we will cover
• Effective people management skills
• Key components of management: planning, leading, organising and controlling
• Communication skills for managers
• How to motivate and influence staff
• Delegating and team prioritisation
• Decision making
• Coaching for improved performance
• Disciplinary procedures
Who should attend
• Newly appointed Managers
• Those responsible for team or unit Management
Unit standards/Certification
8496 | Version 2 | Level 5 | 5 Credits
Develop and maintain a safe and supportive working environment
What you will be able to do
• Understand the key functions, responsibilities, tasks and competencies of management and manage your team of people with confidence
• Learn how to get the best from your people
• Deal with performance issues in a timely manner
• Achieve more cohesive team work and process management
• Increase operational effectiveness
What we will cover
• Effective people management skills
• Key components of management: planning, leading, organising and controlling
• Communication skills for managers
• How to motivate and influence staff
• Delegating and team prioritisation
• Decision making
• Coaching for improved performance
• Disciplinary procedures
Who should attend
• Newly appointed Managers
• Those responsible for team or unit Management
Unit standards/Certification
8496 | Version 2 | Level 5 | 5 Credits
Develop and maintain a safe and supportive working environment
An EMA Learning Tutor