The need For training (including e-learning) to be effective, it has to be successfully applied. Transfer of learning to the workplace is essential to achieving competence, performance and business objectives. To put it another way, the quality and value of training depend on follow-through.
Research shows, however, that lack of transfer is a significant problem. Too often, application is either not attempted or quickly abandoned. Managers are the dominant influence on transfer, but they need a good understanding of their vital role and how to leverage results from learning.
Program format Preparation (minimal) + Workshop (1/2 day) + Application. Participants are given access to an online support site after the workshop.
Workshop content The content includes: • Using results maps to link learning , performance and business goals. • The training effectiveness equation and its interpretation. • The crucial role of managers in maximising learning transfer. • Three types of barriers to successful transfer of learning. • Use of the transfer barriers checklist to identify leverage points. • How to significantly increase motivation to learn and to transfer learning. • The simple application of force field analysis to transfer of learning. • Two basic types of influence that every manager should use. • Transfer strategies that can be applied before, during and after training. • The contribution of these strategies to employee engagement. • How transfer strategies leverage the application and benefits of training. • The need to actively partner with learning and development specialists. • Action planning for transfer, including self-managed transfer strategies.
Participants use a real training need as a ‘running case study’ throughout the workshop. They are also introduced to the support site content, including job aids and the ‘application story’ format for reviewing and communicating details of their transfer of learning.
Who will benefit? This program is suitable for managers at all levels. The only prerequisite is that the managers (a) have staff reporting to them, and (b) the staff will be undertaking off-the-job training. Many learning specialists have also attended this course.
Benefits The benefits include: • Managers who are more supportive of training and make smarter use of their influence in the workplace. • Greater transfer of learning and ‘learning from transfer.’ • Increased effectiveness, ROI and credibility of training.
Participant Feedback The following are typical responses: • Was excellent, interesting, thought-provoking, relevant and informative. • Content was excellent. Enjoyed the way majority of the knowledge was drawn from the participants. • The content was extremely relevant to the changes that need to occur in the workplace to make training successful. Materials were good. • The structure of the day was made clear from the outset and worked very well. Terrific levels of participant involvement achieved. • I can use the strategies daily in the workplace – and using them will polish my skills.
Testimonial I believe this program is invaluable for any business that has any sort of structured training program operating. Having said that though, the practical ideas and techniques that it delivers (and which can be implemented immediately upon the trainees return to work) are useful for one-on-one training as well. It delivers practical leadership strategies for ensuring training delivers bottom-line results and that’s something we all need to address. Training & Development Manager Dahlsens Building Centres
Lab Wilson BVSc MACVS Member: Institute for Learning Practitioners
Lab has been a technical communicator for over 30 years. He has extensive experience in training sales teams, retail staff and technical specialists in subjects ranging from health science to customer service and the value proposition. He has a reputation as an innovative and highly effective facilitator and is recognized for his ability to translate technical concepts into plain language.
His company, Bats Inc Ltd, was formed in 2007 to provide consultancy in learning and organisational change with a focus on ensuring effective transfer of learning to the workplace. Bats Inc Ltd provides a range of services in learning and development including training management and design.
Lab has a degree in veterinary science and is a member of the Australian College of Veterinary Scientists for whom he was a head examiner in pharmacology. He has recently been awarded membership of the Institute for Learning Practitioners. Following a career in clinical veterinary practice, including practice ownership and management, Lab has worked in corporate technical advisory and marketing roles since 1994. During this time he developed his special interest in adult learning, technical communication and the learning interactions between customers and their advisors. This lead to the development of Customers as LearnersTM, a programme designed to develop skills in knowledge communication with customers. He strongly believes what he has learned can be applied to any industry.
Lab has been involved in a number of successful projects including the development and delivery of a national farmer education initiative and staff training programmes for a large multinational companies.
Some recent testimonials:
“Lab engages his audience and generates a high level of participation” “His integrity, work ethic and standards are among the highest I have encountered.” Dr Ian Brookes, International Business Consultant and Author
“Lab is unafraid to get out of his comfort zone in order to move the audience from theirs.” “He puts big emphasis on decanting high quality evidence on the subject to a strength suitable to the audience.” Dr Justin Hurst, NZ Technical Manger Merial Ancare
“A comprehensive understanding of adult learning and teaching principles and a confident relaxed presenting style ensured that the accreditation trainings were an unqualified success. I would confidently recommend Dr Wilson.” Colin McKay, Technical Services Manager Novartis New Zealand Limited, Animal Health Business Unit