4th Floor, Phillips Fox Tower, 209 Queen St, Auckland, CBD
Full Day 08h30 to 17h00
$700.00 for memebers and $800.00 for non members
BUSINESS CHALLENGE
NZ businesses are continually faced with improving process quality and compressing lead times to customers. Lean Six Sigma is becoming the process improvement toolkit of choice capable of reducing defects by focusing on the key root causes and improving flow by eliminating non value added activities.
TARGET AUDIENCE
The Yellow Belt level is an introduction course to Lean Six Sigma to enable participants start their process improvement journey. The series would be equally applicable to the service and industrial sectors. Target audience would be team leaders and managers interested in process improvement. The Yellow Belt course is also a ‘gateway’ course to the Green Belt covering the first day of the Green Belt qualification.
LEARNING OUTCOMES
Participants will learn
The fundamentals of Lean and Six Sigma How to navigate through the process using the Define, Measure, Analyse, Improve, Control (DMAIC) roadmap An understanding of the key topics – project scoping, cultural acceptance techniques, customer high level needs, getting to the root cause and sustaining the gains. An overview of the other Lean and Six Sigma tools used. The course uses interactive learning to make it easier to understand the techniques and to make them more fun! – expect to participate! The course will be a mixture of tuition, case studies and hands-on practise with examples of completed projects and lean applications.
PROGRAMME STRUCTURE
The Yellow Belt course follows a roadmap (DMAIC) blended with Lean Six Sigma tools.
Introduction to the Lean Six Sigma DMAIC roadmap and change acceptance techniques DEFINE - setting the project up for success and avoiding fluffy objectives and scope creep by creating a project contract and scoping diagram. Identifying the high level customer needs to shape the project direction. Process mapping. MEASURE - how to evaluate the integrity of the data you are collecting and identify sources of variation and waste - the key inputs for your project. ANALYSE - prioritising the key inputs, establishing the root cause and proposing solutions. IMPROVE - solution implementation. CONTROL - sustaining the improvements. Project case studies and examples of lean application.