Course Details

New Zealand Institute of Management

This course is only offered in Auckland

Full Day

Most new managers and team leaders are promoted into management because they were good at their previous role and not necessarily because they are natural managers or leaders. Getting the best out of people and a team requires a different set of skills and new ways of thinking.

This popular blended professional development programme comprises two day’s classroom facilitation with two weeks between each day. It includes an online forum made up of a pre-work component, a follow-up coaching session to embed your learning, and opportunities to meet and discuss progress and challenges with the facilitator and other learners.

New or prospective managers are trained in practical people management and leadership techniques, receiving the knowledge and confidence to start them on the road to success. The course is designed to help those being groomed for management an opportunity to think about how their role will change.





Learning Outcomes


On successful completion of this programme, it is expected you will have the tools to be able to:

•
Reflect on what makes a great manager and what you want to do to move towards this

•
Have strategies to improve how you communicate as a manager

•
Conduct an assessment of your own behavioural style using the renown TetraMap™ profiling tool

•
See how you can adjust your approach to leading others who are different from you to get more buy-in

•
Reflect on your new priorities as the manager (or team leader) and how you can adjust to be more effective

•
Use a variety of delegation strategies for motivating and developing your direct reports

•
Analyse your direct reports to employ techniques to improve their motivation

•
Coach your direct reports to change behaviours and improve performance using conversational and feedback methods


Participants are profiled using TetraMap™ and are expected to reflect on how they can improve as managers. They are encouraged to liaise with their own managers and the facilitator throughout the programme to share their learning and how they are applying this back at work.

This BLENDED LEARNING programme will change the way you work as a new manager and help you on your journey into more senior roles.

Phil Hartwick


Phil Hartwick
Phil has been in management and consulting positions for over 30 years in the US and New Zealand. His depth of experience enables Phil to bring diverse real-world examples and practical strategies to help people improve skills, management effectiveness and develop as leaders.



Phil operates his own leadership and personal development business and coaches for a specialist face to face communication skills consultancy.




Within New Zealand Phil has held senior positions with AgriQuality and the Institute of Environmental Science and Research (ESR). Phil holds a Master of Business Administration (MBA) and a Bachelor of Science (Biology & Environmental Studies) from Tulane University in New Orleans. Phil attended Naenae College in Lower Hutt.



Programme Delivery:
•Introduction to Management
•Coaching and Mentoring Skills
•Strategic Thinking Tools
•Constructive Feedback Techniques
•Confident Communication