Course Details
Interpersonal Excellence for Business Leaders
19 Oct 2011
Professional Development
Conflict
Sally Mabelle Limited
BNZ Partners Business Centre, 86 Highbrook Drive
Half Day
8:30-12:30
8:30-12:30
$395.00
+ gst
+ gst
*Handle challenging conversations by expressing yourself assertively without offending others.
*Listen empathetically and effectively so your team and clients feel heard.
*Increase self-awareness of your own feelings and needs as well as those of others.
*Gain insight into your personality strengths and challenges so you can communicate more effectively with a wider variety of people.
*Manage your uncomfortable emotions and those of others more easily and skillfully.
*Create high trust relationships within your team and with clients.
*Reduce stress and increase energy and productivity in the team.
*Foster an organisational culture for greater innovation and creativity.
"I was struck by Sally's very down to earth and authentic presentation and enjoyed her theatrical and participative nature. I had a conference coming up where I wanted my national team to step outside themselves and challenge their relationships with clients, staff and internal stakeholders, we were to be joined by the senior leadership team from australia, and I was determined I would put on a challenging and thought- provoking agenda. Sally's presentation and her involvement in our earlier conference activities are still talked about a year later - fondly. I am delighted with the outcome, and have noticed a change in behaviour and attitude of many of the team. Sally brings enthusiasm, energy, and passion at a level that will wake up the most disinterested delegate - no one cannot be engaged and fired up by Sally!"
Catherine Mitchell, National Operations Manager, Alliance Catering
*Listen empathetically and effectively so your team and clients feel heard.
*Increase self-awareness of your own feelings and needs as well as those of others.
*Gain insight into your personality strengths and challenges so you can communicate more effectively with a wider variety of people.
*Manage your uncomfortable emotions and those of others more easily and skillfully.
*Create high trust relationships within your team and with clients.
*Reduce stress and increase energy and productivity in the team.
*Foster an organisational culture for greater innovation and creativity.
"I was struck by Sally's very down to earth and authentic presentation and enjoyed her theatrical and participative nature. I had a conference coming up where I wanted my national team to step outside themselves and challenge their relationships with clients, staff and internal stakeholders, we were to be joined by the senior leadership team from australia, and I was determined I would put on a challenging and thought- provoking agenda. Sally's presentation and her involvement in our earlier conference activities are still talked about a year later - fondly. I am delighted with the outcome, and have noticed a change in behaviour and attitude of many of the team. Sally brings enthusiasm, energy, and passion at a level that will wake up the most disinterested delegate - no one cannot be engaged and fired up by Sally!"
Catherine Mitchell, National Operations Manager, Alliance Catering
Sally Mabelle is an international speaker and trainer and a dual citizen of the U.S.A and New Zealand. She is the President of the National Speakers Association of New Zealand (Auckland Chapter) and a mentor for the YWCA's Future Leaders program. She motivates her audiences to find and express their 'voice of leadership' and to communicate to have more successful conversations,whether speaking to large groups or with individuals. Her formal credentials include a B.A. with honours in Rhetoric and Communication Studies from The University of Virginia, a certificate for 325 hours of training in Spiritual Psychology from The University of Santa Monica, and a Masters Degree in Education (M.Ed.) from Chestnut Hill College in Philadelphia.