Course Details

Attitude Specialist

Barrycourt Convention Centre 10-20 Gladstone Rd Parnell, Auckland 1052

Half Day
1pm - 4pm

This skills based workshop is teaching skills to help employees interact in win/win relationships at work.. This workshop includes practical skills applicable to customers, peers, work colleagues, employees and employers. Not just theory these methods are effective tested in the workplace situations and practical examples are shared. These techniques are easily implemented into every situations in professional life.

You will learn:

- Understand why people ‘push’ your buttons
- Learn how to create win/win situations
- Implement new techniques to deal with tricky people and situations

Topics Covered:

- Learn about 4 relationship scenarios and 4 personality types
- Learn about challenging behaviour and what constitutes a difficult person
- Grasp why you feel great around some people & others you don’t
- Examine the keys to you creating winning situations and getting results
- We’re all the same but different – gender and cultural issues
- Use effective communication to ‘deal with’ those tricky situations
- Have the confidence to walk away tall from a challenging situation

Janice has had over 15 years of challenges in all areas of her life, as she learnt the lessons, which she now teachers others. Unleashing people’s potential is what Janice’s’ work involved. Helping them unlearn old negative habits and re-learn new techniques, with a positive attitude to life. She now helps to educate others to become winners.

Burnt-out twice, with stress levels at twenty out of ten, Janice is a ‘been there/done that lady’, who teaches tips for self-improvement in areas of work/life balance and stress reduction