4th Floor, Phillips Fox Tower, 209 Queen St, Auckland, CBD
Two Days 20th - 21st May 2014
$1,200.00 for members and $1400.00
BUSINESS CHALLENGE
The facilitator’s role is to ensure productive group processes, whether it’s brainstorming a new idea or discussing the latest staff survey results, the facilitator has a role to lead, question, define, challenge and navigate the group to solutions that are better than the sum of the individuals. If you lead groups Facilitation Skills is an essential programme to ensure you are maximising the performance of the team.
TARGET AUDIENCE
From functional, project or workshop managers to leaders of senior business teams this programme will give you the skills to facilitate with confidence.
LEARNING OUTCOMES
On successful completion of this programme, it is expected you will have the tools to be able to:
Prepare for a successful facilitation process Choose appropriate facilitation techniques based on the group and the subject Understand how groups work and the impact this has on successful facilitation Use appropriate communication skills within the facilitation environment Choose the appropriate leadership and managerial competencies to facilitate effectively Handle common facilitation problems Identify appropriate strategies for dealing with actual and potential conflict within the group Choose an effective decision making process Gain participant commitment to outcomes Operate as a successful facilitator