Course Details

EMA Learning

EMA - Auckland EMA 159 Khyber Pass Road, 1023 Grafton, Auckland

Full Day

Use your emotional intelligence (EI) to motivate and inspire your team, maintain high morale, improve working relationships and increase commitment and productivity. You will learn how EI can be more important than intellect for leaders in today's organisations, helping you to combine technical and business knowledge with excellent interpersonal skills. This workshop covers the essential skills of emotional intelligence and how they can be applied to real-world challenges.

What you will be able to do


• Understand the basis of EI
• Assess your own Emotional Intelligence Quotient (EQ)
• Apply EI to leadership and motivation
• Keep your balance under pressure
• Harness your team’s emotional resources
• Use EI to resolve conflict and maintain productive relationships
• Deal with negative emotions and difficult behaviour
• Boost your own EI though awareness and practice

What we will cover


• What is emotional intelligence?
• How success is linked to EI
• The role of EI in effective communication
• Tools to assess your EQ
• The competencies of emotionally intelligent people
• EI in the productive workplace
• Professional development and EI

An EMA Learning tutor