In house Program arranged to suit client and RapidResults as requested
Half Day
$2,250.00 per 1/2 day session, Excl GST. Costs include prep time and session and materials
Objective – In this workshop you will develop an understanding of cultural differences and learn specific skills required to successfully communicate across linguistic and cultural borders. We will discuss key areas for improving your cultural sensitivity to enable you to relate to others with confidence and in a way which is sympathetic to their cultural values and morals.
With the make-up of our population changing rapidly, the future of your business depends upon your ability to effectively communicate with people of other cultures, reach mutual understandings and realise there is strength in diversity.
Overall, we sharpen the skills of your staff so you have THE EDGE over your competitors, and increase staff and customer satisfaction.
OVERVIEW
•The importance and challenges of working in a multicultural society •Developing an understanding of cultural differences and their effect on business •How culture affects your own behaviour •How to increase your skills of communication and influence across cultures •How to improve the management of cultural conflicts in your business