Course Details

EMA Learning

EMA - Auckland EMA 159 Khyber Pass Road, 1023 Grafton, Auckland

Full Day

The TetraMap of Behaviour provides a framework for better behavior and performance in the workplace through assertive behaviour and communication. By using metaphors of nature, the TetraMap is a training tool that explains in simple terms how to improve performance, reduce conflict and increase effective communication in the workplace.

​What you will be able to do

• Recognise and respond to different behaviour styles

• Identify ways to improve communication and relationships in the workplace

• Identifying your own TetraMap® element

• Use assertive communication including choice of words and tone

• Use your understanding of the elements to provide constructive feedback

• Better understanding of yourself and others


What we will cover

• The TetraMap® of Behaviour

• Understanding individual behavior, communication and motivational styles

• Recognising, responding and working with different behaviours

• Building confidence, morale and accountability in your organisation

• Reducing and resolving conflict by using the right approach


Who should attend

• Anyone who wants to improve communication, understanding and workplace relationships

An EMA Tutor