Course Details
Building Effective Teams (Team Leader 2)
New dates will be available shortly
Professional Development
Teams
New Zealand Institute of Management
4th Floor, Phillips Fox Tower, 209 Queen St, Auckland, CBD
Less Than 1 Week
3 days
3 days
$1,600.00
for members and $2000.00 for non members
for members and $2000.00 for non members
BUSINESS CHALLENGE
To provide information and skills for those who have an impact on leading a team. The content of this module has a significant bearing on improving on-the-job performance.
TARGET AUDIENCE
Team leaders and supervisors who have ideally completed Team Leader - Essential Skills, and want to ensure they have the skills to manage teams effectively.
LEARNING OUTCOMES
On successful completion of this programme, it is expected you will have the tools to be able to;
Understand staff selection practices
Be able to undertake induction training
Understand the employer responsibility of health and safety in the workplace
Understand performance management principles
Establish Key Performance Indicators for a team and individuals
Understand motivation, i.e. theories and practices as they relate to motivating individuals and the team
Understand the process of team formation and guide the development of a team
Deal with conflict within the team – identifying, and dealing with individual and common team situations
Discuss coaching theories and learn how to coach team members on the job
PROGRAMME STRUCTURE
Participants will have the opportunity to practise the skills, frameworks and techniques introduced through case studies and exercises. They will be able to practise having performance appraisal and coaching conversations in a learning environment where regular feedback will be given by other participants and the facilitator.
To provide information and skills for those who have an impact on leading a team. The content of this module has a significant bearing on improving on-the-job performance.
TARGET AUDIENCE
Team leaders and supervisors who have ideally completed Team Leader - Essential Skills, and want to ensure they have the skills to manage teams effectively.
LEARNING OUTCOMES
On successful completion of this programme, it is expected you will have the tools to be able to;
Understand staff selection practices
Be able to undertake induction training
Understand the employer responsibility of health and safety in the workplace
Understand performance management principles
Establish Key Performance Indicators for a team and individuals
Understand motivation, i.e. theories and practices as they relate to motivating individuals and the team
Understand the process of team formation and guide the development of a team
Deal with conflict within the team – identifying, and dealing with individual and common team situations
Discuss coaching theories and learn how to coach team members on the job
PROGRAMME STRUCTURE
Participants will have the opportunity to practise the skills, frameworks and techniques introduced through case studies and exercises. They will be able to practise having performance appraisal and coaching conversations in a learning environment where regular feedback will be given by other participants and the facilitator.
NZIM Qualified Facilitator