Course Details
Assertiveness Skills Training
27 Nov 2013
Professional Development
Other
EMA Learning
EMA - Auckland
EMA
159 Khyber Pass Road,
1023 Grafton,
Auckland
Full Day
$850.00
Member (Standard) $500.00 + GST - Member (Early Bird) $450.00 + GST
Member (Standard) $500.00 + GST - Member (Early Bird) $450.00 + GST
What is your own current assertiveness level? What is the assertiveness pathway used to implement the skill-set. You will learn about and understand the nature and avenues of communication and the triple carriageway assertiveness model.
What you will be able to do
• Identify assertive options
• Implement assertive communications and behaviours
• Work with the fear factor and overcome it
• Use a cognitive model to drive assertive behaviours
• Give positive feedback to others
• Cope with negative and critical feedback from others
• Say No!
• Know your rights
What we will cover
• What is my own assertiveness level?
• The assertive avenues available - the triple carriageway
• Applying a cognitive model to assertiveness
• Building assertive self-esteem using the cognitive model
• The six micro skills of advanced listening
• Body confidence and personal behaviours
• Culture and its impact on building assertive behaviours
• Models for new connections, network building and attending functions
• Stress management
• Giving and receiving feedback and saying No
Unit standards/Certification
1299 | Version 7 | Level 2 | 4 Credits
Be assertive in a range of specified situations
What you will be able to do
• Identify assertive options
• Implement assertive communications and behaviours
• Work with the fear factor and overcome it
• Use a cognitive model to drive assertive behaviours
• Give positive feedback to others
• Cope with negative and critical feedback from others
• Say No!
• Know your rights
What we will cover
• What is my own assertiveness level?
• The assertive avenues available - the triple carriageway
• Applying a cognitive model to assertiveness
• Building assertive self-esteem using the cognitive model
• The six micro skills of advanced listening
• Body confidence and personal behaviours
• Culture and its impact on building assertive behaviours
• Models for new connections, network building and attending functions
• Stress management
• Giving and receiving feedback and saying No
Unit standards/Certification
1299 | Version 7 | Level 2 | 4 Credits
Be assertive in a range of specified situations
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