Date:Monday Jun 20, 2011
Title:What we can learn from across the ditch by Robyn Viljoen
Abstract:Having been a Learning and Development practitioner for more years than I can remember, I found the Australian Institute of Training and Development 2011 Conference in Melbourne hugely refreshing. I arrived home bubbling with excitement and ideas.
Date:Thursday Jun 16, 2011
Title:Get results by understanding how your staff think
Abstract:We all think differently, we all have our own unique view of the world and put completely different meanings from one another, to everything that happens around us, to conversations that we have, to things we pick up in the news etc.
COMMUNICATING WITH CUSTOMERS (16.Jun.11)